Store Credit & Gift Card Policy

Store Credit & Gift Card Policy

GoLive Shopping operates several e-commerce marketplace websites. Store credit or gift cards can be applied to purchases, shipping fees and taxes.

Store credit

At its discretion GoLive Shopping may award store credit for same day cancellation within 8 hours or when a customer prefers to have store credit instead of a refund for returns. GoLive Shopping store credit is for lawful personal use and may only be used in accordance with this policy and the Terms of Use. Store credit can be applied to the purchase price of an item as well as the shipping fees and taxes associated with the purchase. If you have store credit in your account, it will automatically be applied to your next purchase.

Store credit cannot be:

  • Redeemed for real currency.
  • Transferred from one user to another.

Items purchased with store credit cannot be refunded for real currency. If a refund is issued for an item purchased with store credit, the refund shall be issued in store credit.

Gift cards

GoLive Shopping gift cards are for lawful, personal use only and used in accordance with this policy and the Terms of Use. Gift cards cannot be returned or refunded for store credit. Items purchased with GoLive Shopping gift cards are not eligible for refunds.

You cannot:

  • Sell or resell GoLive Shopping gift cards.
  • Use GoLive Shopping gift cards in connection with any marketing, advertising or other promotional activity or any other activity that suggests or implies an endorsement, sponsorship or formal relationship with GoLive Shopping.

You are responsible for keeping the password for your GoLive Shopping account safe and any activity conducted under your account. The risk of loss and title to any gift cards passes to the purchaser upon transmission to the recipient. Lost or stolen gift cards will not be replaced. GoLive Shopping will not have liability to you for (i) lost or stolen gift cards or (ii) use of any gift cards by third-parties through your GoLive Shopping account.


Updated 02/14/2019.